Vendor In-Home Trials
Tempur-pedic qualifies for a 90 Night In-Home trial. Laura Ashley, Serta iSeries, Serta iComfort, King Koil SomniGel qualify for a 120 Night In-Home trial. Beautyrest Phenom and Broyhill Memory Foam qualify for a 365 Night In-Home trial.
We require that you sleep on your mattress for a minimum of 30 nights to adjust to its unique comfort and support qualities. We will allow you to return the mattress for a refund (excluding Beautyrest Phenom, King Koil SomniGel, Laura Ashley) or an exchange provided you are within the applicable trial period. Our standard comfort exchange fee of $150 applies to exchanges of Beautyrest Phenom, King Koil SomniGel and Laura Ashley mattresses. A handling fee of $175 applies to returns of Tempur-pedic, iSeries and Serta iComfort mattresses. Broyhill Memory Foam mattresses are not subject to comfort exchange or return fees.
A one-time re-delivery fee of $99.00 will be billed for all exchanges.
Adjustable foundations and frames are excluded from In-Home trials.
The customer is responsible for paying the regular everyday price for all pillows, frames and accessories originally offered for free if returning a mattress under any of the In-Home trial programs.
The merchandise must be returned or exchanged in clean, sanitary condition, free of tears, burns and stains of any kind.