Mattress CareConsider your new mattress and foundation as "sleep equipment" that needs to be cared for in order to assure the best hygiene and performance. It's important to follow mattress care instructions from the maker of your mattress as products vary greatly. However in general it's important to know about the following:

Proper Installation: Make sure your new mattress and foundation are properly installed in your home. Improper installation can damage your new sleep set. It is strongly advised to have the new mattress set professionally delivered and set up for you. If you choose to transport and install the set on your own it is best to get the advice from someone with moving experience so they can help you avoid any problems.

Use a Protective Pad: A good quality, washable mattress pad (and one for the foundation, too, if you like) is a must to keep your set fresh and free from stains. It also protects the manufacturer’s warranty.

Don't remove the tag: Contrary to popular belief, it's not illegal to remove the law tag, but the information on the label will serve as a means of identification should you have a warranty claim. Most manufacturers will not honor a warranty without these tags attached.

Let it Breathe: If you detect a slight "new product" odor, leave the mattress and foundation uncovered and well ventilated for a few hours. A breath of fresh air should do the trick! Give it Good Support: Use a sturdy bed frame. If it's a queen or king size set, make sure your frame has the adequate center support that will prevent bowing or breakage. Today’s full size mattresses are heavier so we recommend it in full as well.

Don't dry clean: The chemicals in dry cleaning agents/spot removers may be harmful to the fabric or underlying materials. Vacuuming is the only recommended cleaning method. But if you're determined to tackle a stain, use mild soap with cold water and apply lightly. Do not ever soak a mattress or foundation.

It's not a trampoline: Your new mattress set is designed for sleeping on - Not to play on - it is not a toy! Don't let the kids jump on your sleep set. Their rough-housing could do damage to the interior construction, as well as to themselves!

No boards, please: Never put a board between the mattress and foundation. It may enhance the sense of support for a while, but it will only make the problem worse over time. When any bed in your home has reached the "board stage", it is time to get rid of it and get a new one.

Shopping Tips

Out with the old: Now that you've treated yourself to a new sleep set, arrange to have your old bed removed and disposed of. Most retailers will bring it to the curb for you or place it in a designated area if you live in a apartment or condominium complex. Don't give it to the kids, relatives, guests or neighbors. If it wasn't good enough for you, it isn't good enough for anyone else. Throw it out!


Body conformity is normal in quality mattresses. Your new sleep system is designed to conform to the contours of your body allowing you a comfortable, healthy night's sleep. Body conformity will usually take place within the first nights, certainly within the first few weeks of use. Just like a new pair of shoes, a set of bedding will break in with the individual using it and become even more comfortable with use. If you notice some impressions, don't worry, this means that your mattress is conforming to your body.

Mattress Care Steps

To help minimize body impressions and to maximize comfort and longevity of your sleep set, we recommend that you rotate your mattress every two weeks in the first three months; and thereafter, once every two months. By rotating your mattress the cushioning and insulation materials will be evenly and properly distributed. (Also, please remove the dust cover during transit or handling. It is important to realize that this is simply a finishing item. It has no bearing on comfort or durability.)

Follow these instructions every two weeks for the first three months, then once every two months or as needed for the life of your sleep set:

  1. Alternate rotation to vary head and foot positions each time you turn the mattress. Use the handles to turn and reposition the mattress on the box spring only. DO NOT use the handles to lift the entire weight of the mattress.
  2. To avoid personal injury or damage to the mattress: