VENDOR IN-HOME TRIALS
Tempur-pedic qualifies for a 90 Night In-Home trial. ZuZu qualifies for a 100 Night In-Home trial. Laura Ashley, Serta iSeries, Serta iComfort, GS Stearns qualify for a 120 Night In-Home trial. Beautyrest Phenom and Broyhill 12” Gel qualify for a 365 Night In-Home trial.
We require that you sleep on your mattress for a minimum of 30 nights to adjust to its unique comfort and support qualities. We will allow you to return the mattress for a refund (excluding Beautyrest Phenom, GS Stearns, Laura Ashley) or an exchange provided you are within the applicable trial period. Our standard comfort exchange fee of $150 applies to exchanges of Beautyrest Phenom, GS Stearns, and Laura Ashley mattresses. A handling fee of $175 applies to all returns of Tempur-pedic, Serta iSeries, and Serta iComfort mattresses. Zuzu and the Broyhill 12” Gel mattresses are not subject to comfort exchange or return fees.
A one time delivery fee of $99 will be billed for all exchanges.
Adjustable Foundations and frames are excluded from In-Home trials.
The customer is responsible for paying the regular everyday price for all pillows, frames, and accessories originally offered for free if returning a mattress under any of the In-Home trail programs.
The merchandise must be returned or exchanged in sanitary condition, free of tears, burns, and stains of any kind.