Customer Service

At Sleepy's, we are committed to customer service. We offer brand name mattresses made by manufacturers who honor their warranties. Should a problem arise with your mattress, our customer service representatives are ready to help you initiate the warranty claim process. Learn more about your mattress warranty.

Questions about your warranty?

Please feel free to contact your sales associate: click here for the store locator, or contact our customer service department by calling (866) 753-3797.


Sleepy's offers next day delivery and will remove your old mattress and set up your new one. Delivery service is available 7 days a week!

Warranty Information

At times, even the highest quality products may fail, showing early signs of wear, or a manufacturer defect. During and beyond your 120-day trial period, the majority of products sold at Sleepy's are covered by national manufacturer's warranties.

Warranty Overview